Products manufactured by 80% Arms carry a lifetime warranty against manufacturing defects. We will promptly replace or repair any product that we determine to be defective.
Lowers: Lowers can be returned within 7 days from date of delivery. They must be in new condition, free of scratches or signs of use. Completed lowers are not returnable under any circumstances.
Jigs: Jigs are returnable within 7 days from date of delivery only if sealed in original packaging and unused.We guarantee our AR-15 universal jigs will fit all forged and billet AR-15 lowers except for New Frontier Armory, Iconic Industries, and lowers with a Ambidextrous Bolt Release.
Jig tool kits: Jig tool kits are non-refundable. We may make exceptions to this however if the tool kit is being returned with an unused jig, and the tools clearly have not been used.
80% Arms Uppers: Uppers can be returned within 7 days from date of delivery. They must be in new condition, free of scratches or signs of use.
Accessories: All accessories are non-refundable. If you notify us within seven days of receiving the goods that there is a problem, we will set up an exchange. If you experience a problem with any non-80% Arms branded upper receiver that you purchased from us, we will contact the manufacturer on your behalf and ensure that they work with you directly to resolve the issue. If the product it deemed to be defective, the manufacturer will repair or replace it under the terms of their warranty. We only carry products made by reputable manufacturers who provide excellent customer support.
Refund of shipping fees: We do not charge restocking fees for returns that fall under our return policy, however shipping fees are non-refundable once a product has shipped. If an order is purchased with free shipping and then returned, our actual cost of shipping the order will be deducted from the amount refunded.
We are not required to accept returns beyond the return windows stated above. If we do accept a return after the return window has passed, you may be charged a restocking fee of 10% at our discretion.
Shipping Your Return
To return your product, you should mail your product to:
3480 W Warner Ave, Suite N
Santa Ana, CA 92704
You cannot return any item without an RMA (Return Merchandise Authorization) from our company.
You will be responsible for paying for your own shipping costs for returning your item unless the return is caused to our own mistake or manufacturing defect. We recommend using a trackable shipping service and purchasing shipping insurance.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Stolen Credit Card Purchases
We log IP strings on all orders - any orders coming back as a chargeback due to fraudulent activities will be diligently pursued through your local jurisdiction for prosecution to the fullest extent of the law.