Once your order has been processed and shipped, you will receive an automated email containing your tracking number. If you have not received an update, please check your spam or promotions folder.

During high-volume periods, sales, or regulatory changes, processing times may be longer than normal.

Manual Verification Required is a standard payment security review. In some cases, our team may need to verify the payment method used before the order can continue processing.

No action is required unless our support team contacts you directly.

Lead times can vary depending on order volume, product availability, and current demand. Orders containing high-demand items, including jigs, may take longer to process.

Our team is working to process all orders as quickly as possible, and tracking will be sent automatically once your order ships.

Address changes can only be made if the order has not entered the fulfillment process. If you need to update your address, contact support immediately with your order number.

Once a tracking number has been generated, we are unable to reroute the package.

The GST-9 MOD100 frame is designed for modularity and is compatible with Gen 3 Glock-style components. Depending on the configuration, it can be used with Glock 19 or Glock 17 length slides with the appropriate extensions.

The Easy Jig Gen 3 is a multi-platform jig designed for AR-15, AR-9, and .308 lowers. Router compatibility can vary, so always check your router and tool kit specifications before beginning.

Digital PDF manuals and installation instructions are available above on this page. If you cannot find the correct manual or your physical instructions are missing, contact support and we can help provide the latest version.

Many 80% products and jigs can ship directly to your home where legally permitted. Completed frames, serialized items, or certain restricted-state orders may require an FFL transfer.

If an FFL is required for your order, our team will contact you with the next steps.

Returned items must be shipped using a service with tracking and must include a printed copy of your email correspondence or original invoice.

Items must be returned in the same condition and original packaging as they were shipped, with no signs of use.

Any item that has been milled, drilled, modified, damaged, or used is not eligible for return.

Once your return is received and inspected, a refund will be issued to your original payment method, minus any applicable shipping costs or processing fees.

Please allow several business days for the refund to appear on your bank statement.

If you need to cancel your order, please contact support as soon as possible with “Request To Cancel” and your order number.

Orders can only be canceled if they have not been sent to the shipping floor or entered fulfillment.

Please inspect your shipment immediately after delivery. If an item is missing, contact us within 7 days with your order number and photos of the items and packaging received.

Our team will review the shipment details and work toward a resolution.

If you believe a product is defective or out of spec, please send clear photos or videos of the issue along with your order number.

Our technical support team will review the claim and assist with the next steps if a manufacturing defect is confirmed.

Yes. Visit the 80% Arms showroom at 309 Palette Drive, Fort Worth, TX 76140. Showroom hours are Monday through Friday, 9 AM to 3 PM.

Email support@80percentarms.com or call 949-354-2767. Phone and live chat hours are Monday through Friday, 8 AM to 4 PM CST.

Contact support if you need help with an order, compatibility question, missing item, warranty claim, or anything that does not match the instructions above.